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FAQ's

Frequently Asked Questions are  here if you have any confusion.

Frequently Asked Questions

It is your legal right to choose who repairs your car. You can insist on using Welwyn Autobody Repair, giving you the peace of mind that our care, precision and manufacturer approvals will mean your car is restored to its pre-accident condition and you will maintain your manufacturer body warranty.

The manufacturer approval process is a rigorous and ongoing one meaning you can rest assured your car is in safe hands with us. Being manufacturer approved means that all our technicians undergo thorough and ongoing training, we use only genuine and approved parts with manufacturer’s warranty, we use only manufacturer approved paint and materials, and your manufacturer’s body warranty is protected.

We can work with most dealerships but some of the local ones that we work closely with include:

Hatfield Audi, M25 Audi, Finchley Road Audi, Grange Jaguar Hatfield, Grange Land Rover Hatfield, Stratstone Land Rover Aylesbury, Beadles Volkswagen Van Centre Hatfield, Lancaster Volkswagen St Albans, Marshall Skoda Letchworth, Hatfield Seat, Grange Aston Martin Hatfield, Porsche Centre Hatfield.

You might notice a change in the handling of your car, it may not grip the road as well in wet weather or may take longer to stop when you apply the brakes. Manufacturers often mould tread bars at 1.6mm to help you judge the wear of your tyres. For safety though, most manufacturers recommend that you change your tyres at 3mm.

Repair times will vary depending on the work involved in the repair but we will be able to provide you an estimate once we’ve assessed the vehicle; and once work is underway we will give you regular updates on progress at your preferred frequency and via your preferred contact method.

Over time, the air con system will lose gas; this will need to be recharged along with essential lubricant. As well as keeping you cool, a serviced air conditioning system will be more efficient improving your vehicle’s fuel consumption.

Yes we also specialise in commercial vehicle repair on vans and light commercial vans. Our commercial vehicle accident repair service includes collection & delivery of your van.

We are manufacturer approved by VW Commercial Vehicles but our highly skilled team and specialist equipment mean we can repair most makes and models.

If you have a fleet of vehicles we also have a range of support services that can help keep your vehicles on the road in tip top condition including wheel alignment, tyre replacement and air conditioning servicing.

We will provide regular updates on the progress of the repair at a frequency and contact method of your choice.